MaidCentral - QuickBooks sync was unavailable due to an Intuit outage – Incident details

All systems operational

QuickBooks sync was unavailable due to an Intuit outage

Resolved
Major outage
Started about 1 month agoLasted 7 hours

Affected

QuickBooks Sync

Major outage from 8:00 PM to 3:00 AM

Updates
  • Resolved
    UTC
    Resolved
    Intuit restored service at 11:00 PM ET and QuickBooks sync resumed automatically.
  • Identified
    UTC
    Identified
    QuickBooks sync was unavailable from 4:00 PM to 11:00 PM ET on Sept 1 due to an outage at Intuit. Invoice and tip sync to QuickBooks failed during this window and resumed automatically once Intuit recovered. No MaidCentral data was affected.